Hospitals

AI is changing how hospitals operate and will drastically change it moving forward. In Part 3, I’ll provide an overview of how AI is being used in the operations of hospitals to increase availability, reduce costs, and provide better care for the population in their community.

Running a hospital is a complex set of operations, no pun intended, processes, regulations, licensing, people management, and patients. Early in my career, a management consulting partner said there was not much difference between manufacturing and hospitals; the processes are just different. The word clueless came to mind almost instantly. The BIG difference is that humans are the focus of the processes, not pieces or parts. Add in licenses for just about everyone in the field, outside certification agencies, and a staggering number of regulations and you have an industry like no other.

Everything is focused on getting the patient better and as close to good health as possible. It’s a highly complex business that only some have a complete picture of how it all works together, and sometimes doesn’t, to heal people. I’ve come close but still only have a tiny understanding of everything.